Usually within a day, often much sooner. We answer from team@offyield.com to the email you give us.
Cards are emailed by our card partner, usually within minutes of payment. Check spam, then send us your order ID (it’s in My Cards) and we’ll chase it.
If an order can’t be paid in time, your USDG goes back to the wallet that sent it automatically. Send us the order ID and we’ll confirm the refund transaction.
No. Offyield is non-custodial: only your wallet can move your deposit. Anyone offering to “recover” or “move” your funds is a scammer.